Why choose ConferenceCall.com?

Since 1993, ConferenceCall.com's number one goal has been to keep our customers happy, thereby earning their loyalty. Every procedure we put in place is designed to circumvent pitfalls that can make your experience with us any less than perfect.

The best insight into how we do business can be seen in the following remarks from our "in-the-trenches" staff. Let their words tell you how well we can serve you:

"ConferenceCall.com has a straightforward company philosophy - to give great customer service at a fair price with no hidden fees. There is no "Fuzzy Math"...we give you full disclosure of our fees up front and provide accurate billing that is easy to understand."

     ~ David (Sales)

"We find the right answer, not just an answer. Efforts are always made to suit each client with the correct type of call. Each team that a customer comes into contact with is charged with acting in a consultative role to ensure that the customer has the right fit of services for their needs."

     ~ Kevin (Account Managment)

"It is a package of all the little things that we do that allows us to separate ourselves as a service-driven company. Like establishing new accounts within one hour, addressing last-minute scheduling needs, frequent "Thank You" gifts, or customizing online information pages for a particular customer. These are just examples of ConferenceCall.com's willingness to go the extra mile to make sure that our clients conference call experience is complete."

     ~ Brad (Sales)

"Our superb accuracy in executing services. Our managers grade the performance of our staff on a daily basis to see where problems might occur and head them off. Our success rate currently sits at over 99.8% due to our aggressive self-monitoring and tight Quality Control."

     ~ Carolyn (Marketing)

"Our operators interact with professionalism. Low turnover rates mean that personnel have extensive experience and are very knowledgeable."

     ~ Ken (Conference Center)

"We provide a much more customizable product than our competitors. We can treat each account differently, while providing them all with the umbrella benefits that come with being a ConferenceCall.com customer. Our customers pay us to make them look good and expect flawless execution from a technical standpoint. As common practice we go out of our way to make the client look their very best to their customers."

     ~ Todd (Conference Center)

"Our personal touch makes a difference. As an Account Rep, I am able to address the operators handling the call directly, or even listen in to make sure the execution is carried out to the specification of my client."

     ~ Abby (Account Managment)